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✈️ Air freight (FAQ)
You can easily access clear and simple information about frequently asked questions related to air transport. If you need additional information, please contact us.
It is suitable to send urgent, valuable, and lightweight goods (such as electronics, spare parts, medicines, and samples) by air. Certain types of dangerous goods can also be transported with special permits.
Depending on the supplier’s location, most cargo arrives in Mongolia within 3–7 business days. For express shipments, delivery in as little as 1–2 days is possible.
The cost of air freight is usually calculated based on the “chargeable weight,” which is the greater of the actual weight or the volumetric weight. We can provide you with a preliminary quote and calculation.
Once your shipping order is confirmed, you will receive a tracking number. Using this, you can monitor your cargo’s location in real time through our system and the airline’s tracking service.
In general, an invoice, packing list, and sender and receiver information are required. For special goods (such as medicines, chemicals, batteries, etc.), additional permits and certificates may be needed. Our team assists you in preparing all necessary documents.